Privacy Policy

At Outline Memory ("we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (outlinememory.com) and use our custom canvas creation services.

1. Information We Collect

We collect information that you provide directly to us when you use our service:

• Account Information: When you sign in using Google, we collect your email address and basic profile information (such as your name) to create and manage your account.
• Order & Shipping Information: When you check out, you provide your shipping address, name, and contact details so we can fulfill and mail your physical canvas.
• Uploaded Photos: We collect the images you upload solely for the purpose of digitizing them into line art and manufacturing your custom canvas.
• Payment Information: All payments are securely processed by Stripe. We do not collect, store, or have access to your full credit card numbers or bank details.

2. How We Use Your Information

We use the information we collect to operate our business and provide you with a high-quality product. Specifically, we use your data to:

• Process your photos into custom line-art vector files.
• Fulfill, manufacture, and ship your physical canvas orders.
• Communicate with you regarding your order status, shipping updates, and customer support inquiries.
• Manage your secure account and store your generated preview history for your convenience.

3. Google API Services Usage

Outline Memory's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We strictly use your Google email to authenticate your account and save your canvas designs securely. We do not sell this data or use it for unrelated advertising.

4. Data Sharing and Third-Party Services

We do not sell your personal data. We only share information with trusted third-party service providers necessary to operate our service:

• Supabase: For secure database management and user authentication.
• Stripe: For secure payment processing.
• Shipping Carriers: (e.g., USPS, UPS) To deliver your physical products.

5. Data Retention and Security

We implement industry-standard security measures to protect your personal information. Uploaded original photos and generated design files are stored securely in our cloud infrastructure so you can access your order history. If you wish to have your account, photos, or data permanently deleted, please contact us.

6. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, or if you have any questions about this Privacy Policy, please contact our support team.